Account Deletion

To permanently delete your account, access your Profile and use the Delete Account option. Upon account deletion, we may retain specific information for legitimate business purposes or to meet legal/regulatory obligations, such as resolving insurance claims or complying with legal claims. Certain data shared in groups and information from the IVY AI Virtual Assistant may be non-deletable.

Deleted accounts cannot be restored.

All chat groups will be disabled where the deleted account holder is the sole administrator.